Welcome to Hopp, South Africa's live discovery platform for events, activities, and real-world experiences.
These Terms of Use govern your access to and use of the Hopp mobile application and website
(collectively the “Platform”). By accessing or using Hopp, you confirm that you have
read, understood, and agree to be bound by these terms. If you do not agree, please discontinue use immediately.
These terms were last updated in April 2026 and comply with the Protection of Personal Information Act 4 of 2013 (POPIA)
and the Electronic Communications and Transactions Act 25 of 2002 (ECTA).
01
Introduction and Scope
Hopp is a product of The Innovations Group, a South African solutions-based enterprise creator. The Platform aggregates local events, activities, and experiences, giving users real-time access to what is happening around them. Hopp does not directly organise, host, or manage events listed on the Platform. All event information is provided by third-party organisers and is subject to change without notice.
By using Hopp you confirm you have the legal capacity to enter into a binding agreement. If you are accessing the Platform on behalf of a business or organisation, you represent that you have the authority to bind that entity to these terms.
02
Eligibility
- You must be at least 13 years of age to create an account or use the Platform.
- Users between the ages of 13 and 17 must have the express consent of a parent or legal guardian prior to registration.
- Certain events listed on Hopp may carry additional age restrictions imposed by the event organiser or applicable law. These restrictions will be clearly indicated on the relevant event listing.
- By registering, you confirm that the information you provide is accurate, complete, and belongs to you.
03
Account Registration and Security
- You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
- You agree to notify Hopp immediately at info@hoppevents.co.za if you suspect any unauthorised access to your account.
- Hopp reserves the right to suspend, restrict, or permanently terminate accounts that violate these terms, engage in fraudulent activity, or compromise the integrity of the Platform or its community.
- You may not create more than one personal account or use another person's account without their explicit permission.
04
Event Discovery and Platform Use
Hopp provides a centralised discovery interface for events, activities, and experiences. The Platform does not sell tickets directly. Where ticket purchase options are provided, users are redirected to third-party ticketing platforms including but not limited to Quicket, Computicket, and Ticketspro, each governed by their own terms and conditions.
- Event listings are provided for informational purposes. Hopp does not guarantee the accuracy, completeness, or availability of any listed event.
- Users may bookmark events and subscribe to push notifications for upcoming activities, subject to device and operating system permissions.
- Hopp reserves the right to curate, remove, or modify event listings at its sole discretion.
05
Acceptable Use and Community Standards
Hopp is committed to fostering a safe, inclusive, and respectful community. You agree not to use the Platform to:
- Post, transmit, or distribute content that is unlawful, offensive, defamatory, discriminatory, or harassing.
- Engage in harassment, hate speech, or targeted abuse of any individual or group.
- Misrepresent your identity, affiliation, or the nature of an event listing.
- Scrape, copy, or systematically extract Platform data without prior written consent from Hopp.
- Introduce malware, spam, or any code that disrupts or damages the Platform or its users.
- Circumvent any security, access control, or authentication mechanism on the Platform.
Violations may result in immediate account termination and, where applicable, referral to the relevant authorities.
06
Data Protection and Privacy
Hopp is committed to protecting your personal information in full compliance with the Protection of Personal Information Act 4 of 2013 (POPIA) and, where applicable, the General Data Protection Regulation (GDPR).
- We collect and process personal data solely for the purposes of delivering and improving the Platform, including personalised recommendations, push notifications, and event discovery features.
- We do not sell your personal information to third parties. Data may be shared with trusted service providers operating under appropriate data processing agreements.
- You have the right to access, correct, or request deletion of your personal data at any time by contacting info@hoppevents.co.za.
- You may withdraw consent for marketing communications at any time through your account settings or by contacting us directly.
- Hopp implements industry-standard technical and organisational security measures to protect your data from unauthorised access, loss, or disclosure.
07
Intellectual Property
All intellectual property rights in the Hopp Platform, including its design, software, branding, and content created by The Innovations Group, are owned by or licensed to The Innovations Group. You may not reproduce, distribute, modify, or create derivative works from any part of the Platform without prior written authorisation.
By submitting content to the Platform, including event listings, images, or descriptions, you grant Hopp a non-exclusive, royalty-free licence to use, display, and distribute that content for the purposes of operating and promoting the Platform.
08
Limitation of Liability
Hopp is an event discovery platform. To the fullest extent permitted by applicable law:
- Hopp is not liable for the cancellation, postponement, modification, or quality of any third-party event listed on the Platform.
- Hopp is not responsible for any loss, injury, or damage arising from your attendance at or participation in any event discovered through the Platform.
- Users attend events at their own discretion and accept full responsibility for their conduct and safety.
- Our total liability to you for any claim arising from your use of the Platform shall not exceed the amount you have paid to Hopp in the twelve months preceding the claim, or R500, whichever is greater.
09
Third-Party Links and Services
The Platform may contain links to third-party websites, ticketing platforms, and services. These links are provided for convenience only. Hopp does not endorse, control, or assume responsibility for the content, privacy practices, or terms of any third-party service. Your use of third-party services is entirely at your own risk and subject to their respective terms.
10
Modifications to These Terms
Hopp reserves the right to update or modify these Terms of Use at any time. Material changes will be communicated to registered users via the Platform or by email. Your continued use of the Platform following notification of changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.
11
Governing Law and Dispute Resolution
These Terms of Use are governed by and construed in accordance with the laws of the Republic of South Africa, including POPIA and the Electronic Communications and Transactions Act 25 of 2002 (ECTA). Any dispute arising from or relating to these terms or your use of the Platform shall be subject to the exclusive jurisdiction of the South African courts. We encourage users to first contact us at info@hoppevents.co.za to resolve disputes informally before initiating formal proceedings.
12
Contact and Complaints
If you have questions, concerns, or complaints regarding these terms or our data practices, please contact:
- The Innovations Group — Hopp
- 25 Leeuwkop Rd, Sunninghill, Sandton, 2157
- Email: info@hoppevents.co.za
- Phone: +27 62 697 5859
By continuing to use Hopp you confirm that you have read, understood, and agreed to these Terms of Use in their entirety.
